How Abeduls protects your digital time capsules

Abeduls is built for families and friends who want to save memories and future messages securely. This policy explains how we collect, use, and protect your personal data when you create a digital memory capsule with us.

Last updated: November 23, 2025

Information we collect

We collect the details you share with Abeduls to help you create and preserve digital time capsules, including account information, capsule content, and technical usage data.

Profile and contact details provided during sign up or via your team administrator.
Content you add to capsules, such as text, images, audio, and video. You maintain full ownership of this content.
Usage data and device information that helps us monitor performance, secure accounts, and improve the Abeduls experience.

How we use your information

Our goal is to deliver a secure, delightful experience for families and friends who want to save memories and future messages together.

Operate the Abeduls platform, including unlocking capsules by time, location, or password conditions.
Provide customer support, troubleshoot issues, and personalize onboarding for your team.
Send service updates, tips for growing your memories, and product notices you can opt out of at any time.
Monitor for abuse, enforce our Terms of Service, and protect the integrity of every memory capsule.

How we share information

We do not sell your data. We only share information with trusted partners who help us operate Abeduls or when legally required.

Service providers who host infrastructure, deliver emails, or process payments on our behalf under strict confidentiality agreements.
Team collaborators you invite to join a capsule, in line with the roles and permissions you configure.
Law enforcement or regulators when we must comply with applicable laws, prevent fraud, or respond to lawful requests.

Your rights & choices

We believe every storyteller should control their digital memory box.

Access, correct, or delete your account and capsule content from within the Abeduls dashboard or by contacting us.
Download capsule exports to keep a local copy of cherished memories.
Manage email preferences and privacy settings via your profile.
Request portability or lodge a complaint with your local data protection authority.

Data retention

We retain your content for as long as your account is active so you can revisit memories whenever you choose.

If you delete a capsule, we remove it from our active systems within 30 days unless you ask for faster removal.
Timeframe for removing data may vary based on legal obligations or technical backups or plans. You can check our timeframes by visiting our pricing page or contacting support at support@abeduls.com.
Backups are automatically purged on a rolling basis and are only accessed for disaster recovery.
We keep limited records when required to comply with legal obligations or resolve disputes.

Contact us

If you have questions about privacy or want to exercise your rights, we are here to help.

Email our privacy team at support@abeduls.com.
Write to Abeduls, Privacy Team, 1801 Bayview Ave, Toronto, ON, Canada.
We respond to every request within 30 days and will walk you through the process with care.